The debate over post-acute prior auths: do them in-house or let providers do them?
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In May 2023, Aidin gathered a panel of case management leaders from top healthcare organizations across the country to discuss post-acute pre–certs– how they’re managed and how to reduce delays. We compiled some insights, discussions, and learnings from the webinar as these leaders tackled discussions of:
- How they took on managing their own pre-certs
- The ROI of managing post-acute pre-certs internally
- What they're measuring
- How they got buy-in at their organizations
- What challenges they had to overcome when taking over pre-certs themselves
- Lessons learned from their pre-cert evolution
Featuring insights from:

Dani Andrade
Senior Director of Case Management, UCHealth

Adria Grillo-Peck
Vice President of Integrated Care Management, Indiana University Health

Linda O’Donnell
Senior Director of Ops for Care Management & Ambulatory Services, Cleveland Clinic